A Melbourne-owned security company with its own 24/7 control room

Bluestone Security looks after warehouses, building sites, shops, offices and events across greater Melbourne. Our officers are licensed and trained, and every alarm and call is answered by our own operators in Port Melbourne.

Founded
[Year], Port Melbourne
Licence
Victoria Police PSB [licence no.]
Team
[Number] licensed officers
Control room
In-house, 24 hours, 7 days
Licensed and insuredVictoria Police PSB licence [licence no.]

Our story

Bluestone started with two patrol cars and one promise to every client: you will always know what happened on your site last night.

That promise shaped everything that followed, from our own control room to the shift report every client gets before breakfast. We still run the business from Port Melbourne, close to the docks, yards and depots we protect.

  1. [Year]

    Two cars, one patrol run

    Night patrols for a handful of warehouses in Port Melbourne and Fishermans Bend.

  2. [Year]

    Our own control room

    Alarm response and CCTV monitoring move in-house, so every call is answered by our own operators.

  3. [Year]

    Guards, events and construction

    Static guarding, crowd control and building site security join patrols and monitoring.

  4. Today

    All of greater Melbourne

    Licensed officers, patrol cars and remote monitoring from the CBD to Werribee, Epping and Frankston.

How we work with every client

Four rules we don’t bend, whether you book one shift or a five-year contract.

  • Same officers, same site

    We roster the same small team to your site, so they know your people, keys and weak spots.

  • A report after every shift

    Patrol times, photos and incidents land in your inbox before the working day starts.

  • A supervisor you can call

    You get a named supervisor with a mobile number, not a call centre and a ticket number.

  • No hidden subcontracting

    If we ever bring in a partner for a large event, we tell you first and we check their licences.

Port Melbourne, 24/7

Our control room never closes

Every alarm, camera alert and phone call goes to our own operators, not an overseas answering service. They can see your cameras, talk through your speakers and send the nearest patrol car.

Operators on shift now, --:-- Melbourne time

Alarm calls answered
0%
by our own operators
Average time to answer
0 sec
[figure to confirm]
Patrol cars on the road
0
[figure to confirm]
[Founder name]Founder and operations director

Meet [Founder name], founder and operations director

[Founder name] spent [number] years as a licensed officer and control room supervisor before starting Bluestone. That time on night shifts is why the company is built around fast answers, clear reports and officers who know their sites.

Today [he or she] still reviews every new site assessment and meets every contract client before the first shift. If something goes wrong on your site, [first name] wants to hear about it directly.

  • Victoria Police individual security licence [licence no.]
  • Certificate IV in Security Management
  • [Number] years in guarding, patrols and control room operations

Also trained and experienced in

  • Crowd control
  • Security risk assessment
  • CCTV operation
  • Incident reporting
  • First aid and CPR
  • Conflict de-escalation

Our team

Supervisors, control room operators and licensed officers. Every new officer is vetted, licensed and inducted before their first shift.

  • [Name]Operations manager
  • [Name]Control room supervisor
  • [Name]Patrol supervisor
  • [Name]Events and crowd control lead

Licences, insurance and standards

You’re trusting us with your site, your staff and your stock. Here is how you can check who we are.

  • Licensed by Victoria Police

    Private Security Business Licence [licence no.], issued by the Licensing and Regulation Division of Victoria Police.

    Check a Victorian security licence (opens in a new tab)
  • ASIAL member

    Member of the Australian Security Industry Association Limited, number [member no.].

  • Fully insured

    Public liability [cover amount] and professional indemnity [cover amount]. Certificates of currency on request.

    Request our certificates

How we write our security guides

Our guides are written by our supervisors and checked by a licensed security manager before they’re published. They’re general advice, not a substitute for a site assessment.

Our editorial policy

What clients say

“Two break-ins in a year before we started with Bluestone. None since their patrols started.”
PriyaFacilities manager, Dandenong South
“Same officers, same faces every week. Our residents know them by name and feel safer for it.”
GraceStrata manager, Docklands
“The shift report is the best part. I know exactly what happened on site overnight without making a single call.”
DanielSite manager, Footscray

Visit our office

Our office and control room are in Port Melbourne. Visits are by appointment, because the control room is a working space, not a public counter.

Contact us

Work with us

We’re always glad to hear from licensed officers, crowd controllers and control room operators who take pride in doing the job properly.

Careers at Bluestone

Questions about Bluestone

Can’t find your answer? Call 1300 975 707 or email hello@bluestonesecurity.com.au.

Is Bluestone a licensed security company?

Yes. We hold a Private Security Business Licence issued by Victoria Police, and every officer holds a current individual licence for the work they do.

Do you use subcontractors?

Our own officers cover almost every shift. For very large events we sometimes partner with another licensed company, and we always tell you first and check their licences.

Where is your control room?

In Port Melbourne, run by our own operators 24 hours a day, 7 days a week. It is a working space, so visits are by appointment.

Which areas do you cover?

All of greater Melbourne, from the CBD and inner suburbs out to Werribee, Tullamarine, Epping, Ringwood, Dandenong South and Frankston.

How do I check an officer’s licence?

Ask the officer to show their licence card, or ask us for the licence number and check it with Victoria Police Licensing and Regulation Division.

Your site, watched every hour of every day.

Call the control room, email hello@bluestonesecurity.com.au, or send a short request and a supervisor will be in touch.

Get a free site assessment

Tell us a little about your site and a supervisor will call you. Need someone tonight? Call 1300 975 707.

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If someone is in danger or a crime is happening now, call Triple Zero (000) first.