Team profile

[author name]

Operations manager at Bluestone Security. Runs rosters and the control room team, and writes our guides. [number] years in Victorian security; Victoria Police licensed.

Operations manager

Experience
[number] years
Licence
[no.], current

About

Who is [author name]?

[author name] runs rosters, contracts and the control room team at Bluestone Security, and writes the guides in our knowledge base. They have [number] years in Victorian security.

Role
Operations manager
At Bluestone since
[year]
Experience
[number] years
Licence
Victoria Police security licence [no.]
Based at
Port Melbourne office

Role

What does [author name] do at Bluestone?

As operations manager, [author name] is responsible for five things, from the weekly roster to our guides.

  • Builds and publishes the weekly roster for every site
  • Writes the site instructions officers work to
  • Runs the control room team and its escalation rules
  • Handles contract changes and service reviews with clients
  • Writes and updates the guides in our knowledge base

Experience

What experience does [author name] have?

[number] years in Victorian security, from licensed officer to patrol supervisor to operations manager.

  1. [year] to now

    Operations manager, Bluestone Security

  2. [year] to [year]

    Patrol supervisor, [previous employer]

  3. [year] to [year]

    Licensed security officer, [previous employer]

  4. [year]

    First Victoria Police security licence issued

Credentials

What licences and qualifications does [author name] hold?

A current Victoria Police private security licence, current first aid and a formal security qualification. The licence can be checked with Victoria Police.

Licences and qualifications
CredentialIssued byStatusVerify
Private security licence ([licence classes])Victoria Police Licensing and Regulation Division[no.], currentCheck the register (opens in a new tab)
Provide first aid (HLTAID011)[training provider]Current to [date]On request
[Qualification, for example Certificate IV in Security Management][registered training organisation]Completed [year]On request

Expertise

What does [author name] know most about?

Choosing a security provider, Mobile patrols and security pricing: the topics clients ask [author name] about most.

  • Choosing a security provider
  • Mobile patrols
  • Security pricing

Guides

Which guides has [author name] written?

6 guides on choosing, pricing and running security, each reviewed by [Supervisor name] before publishing.

All guides

In practice

How does [author name] set up security for a new site?

Five steps on every new site, starting with a walk after dark and ending with a review of the first two weeks of reports.

  1. Walk the site after dark

    Lighting, blind spots and access points look different at 2 am, so the first walk is at night.

  2. Talk to whoever locks up

    The person who closes the site knows which gate sticks and which door gets left open.

  3. Read what went wrong before

    Incident history and insurer notes decide where officers check first.

  4. Write the site instructions

    One page officers can follow exactly, signed off by the client.

  5. Review the first two weeks

    Reports from the first fortnight show what to change, and we change it.

In their words

What does [author name] say good security looks like?

Good security on a quiet site is regular, unpredictable and written down: checks at random times and a report after every one.

[A sentence in [author name]’s own words about what good security looks like on a quiet site.]

[author name], Operations manager

Fact-checking

How does [author name] check the facts in a guide?

Every guide cites its sources, is reviewed by a second licensed supervisor and shows the date it was last checked.

Sources
Victoria Police, legislation and industry bodies, linked in each guide
Second review
[Supervisor name], control room supervisor
Dates shown
Published, updated and facts-checked dates on every guide
Corrections
Email hello@bluestonesecurity.com.au; fixes are dated and noted
Editorial policy

The team

Who does [author name] work with?

[author name] works with 5 other named people across leadership, operations and client accounts.

Meet the whole team

Get a free site assessment this week

A supervisor walks your site, you get a fixed written quote. No obligation.

Book the assessment1300 975 707

Get a free site assessment

Tell us a little about your site and a supervisor will call you. Need someone tonight? Call 1300 975 707.

Fields marked “required” must be filled in.

What do you need? (optional, choose any)

If someone is in danger or a crime is happening now, call Triple Zero (000) first.